Published on in Vol 3 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/47317, first published .
Using Machine Learning Technology (Early Artificial Intelligence–Supported Response With Social Listening Platform) to Enhance Digital Social Understanding for the COVID-19 Infodemic: Development and Implementation Study

Using Machine Learning Technology (Early Artificial Intelligence–Supported Response With Social Listening Platform) to Enhance Digital Social Understanding for the COVID-19 Infodemic: Development and Implementation Study

Using Machine Learning Technology (Early Artificial Intelligence–Supported Response With Social Listening Platform) to Enhance Digital Social Understanding for the COVID-19 Infodemic: Development and Implementation Study

Becky K White   1 , PhD ;   Arnault Gombert   2 , MSc ;   Tim Nguyen   1 , MSc ;   Brian Yau   1 , BSc ;   Atsuyoshi Ishizumi   1 , MSc, MPH ;   Laura Kirchner   2 , MSc ;   Alicia León   2 , BA ;   Harry Wilson   2 , BA ;   Giovanna Jaramillo-Gutierrez   2 , PhD ;   Jesus Cerquides   3 , PhD ;   Marcelo D’Agostino   4 , MSc ;   Cristiana Salvi   5 , MS ;   Ravi Shankar Sreenath   5 , MBA ;   Kimberly Rambaud   5 , MSc ;   Dalia Samhouri   6 , MPH, PhD ;   Sylvie Briand   1 , MD, PhD ;   Tina D Purnat   1 , MSc

1 Department of Epidemic and Pandemic Preparedness and Prevention, World Health Organization, Geneva, Switzerland

2 Citibeats, Barcelona, Spain

3 Artificial Intelligence Research Institute, Spanish Council for Scientific Research, Cerdanyola, Spain

4 Information Systems for Health, Evidence and Intelligence for Action in Health, Pan American Health Organization and World Health Organization Regional Office for the Americas, Washington DC, DC, United States

5 Risk Communication and Community Engagement Unit, Health Emergencies Division, World Health Organization Regional Office for Europe, Copenhagen, Denmark

6 Country Health Emergency Preparedness and International Health Regulations (2005), World Health Organization Regional Office for Eastern Mediterranean, Cairo, Egypt

Corresponding Author:

  • Tina D Purnat, MSc
  • Department of Epidemic and Pandemic Preparedness and Prevention
  • World Health Organization
  • Ave Appia 21
  • Geneva, 1202
  • Switzerland
  • Phone: 41 227912111
  • Email: purnatt@who.int